LEADERSHIP & TRAINING

Leadership is driven by many things but communication is key. Without the ability to communicate even the best plan and the best service will become lost in the din. We help our clients devise ways to connect with their clients.

For professional services firms, the ability to communicate with the public is essential. Our consultants have experience and expertise in print and visual communications. What makes us different is our ability to help you deliver that message and material.

Our core leadership communication services are:

  • Speaker’s training
  • Presentation techniques
  • The dynamics of messaging
  • Production of presentation materials

 NorthCoast was created to help the small professional service firm and the small group/solo practice. Small businesses – especially in the legal, financial, and consulting fields – face enormous competition from large regional and national firms. Bigger is not always better, and we help you find your niche, your market, and your message. It is tailored to you and your goals.

We provide strategic services in three areas for our clients:

Strategic Design – we facilitate the identification of your goals and needs. The product of our one day session with you is an action plan that is achievable. We do not provide 3 ring binders with a hundred pages of consultant-speak; our deliverable is a focused, manageable, and affordable game plan for your future. And here is the bottom line: if you are not satisfied with the exercise, don’t pay our fee. Unlike many firms we do guarantee our work.

Training Needs Assessment – if you are focused on “training” and skills improvement once a year…or whenever you can find the time…you will be at a competitive disadvantage. Our needs and process improvement consulting will help you identify ways to enhance how you maintain your service and knowledge base.

Operational Efficiency – have a Board that seems to revisit the same issues time and again? Looking for ways to engage and improve participation? Operational efficiency begins with leaders that understand group dynamics and effective communication.

That’s been one of my mantras — focus and simplicity. Simple can be harder than complex. You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains. -Steve Jobs

STRATEGIC MANAGEMENT | WEBSITE MAINTENANCE | CONTINUING EDUCATION MANAGEMENT